Your privacy is important to us. This privacy policy explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with Yatara Inc.’s services.

The product provided by Yatara Inc. is a comprehensive management and safety portal designed specifically for the transportation industry. It offers a suite of tools and features enabling carriers, drivers, shippers, and other organizations to effectively manage various aspects of their operations. This includes but is not limited to driver and vehicle/fleet management, insurance tracking, safety & compliance, document storage, and skill improvement through online education. The portal aims to enhance safety standards, streamline operations, and facilitate better communication and accountability among stakeholders.

Yatara Inc. collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our portal and other services. The data we collect depends on the context of your interactions with Yatara Inc. and the features you use. We also obtain information and data about you from third parties (see Collection of Information for more details).

Collection of Information

We receive and store information about you or your business such as:

• Direct Collection:
  • We gather information you provide directly to us, which varies based on your interaction with our portal and services. This may include, but is not limited to, the following:
    • As a Driver: Your name, date of birth, gender, driver’s license number, email address, physical address, telephone number, and other identifiers you might use (such as employee number or other usernames).
    • As a Carrier: Your DOT number, NSC/CVOR/MVC number, location addresses, drivers, tractors and trailers, maintenance records, IFTA statements, business documents, and staff and users.
  • Indirect Collection:
    • We accumulate data about your use of our services, interactions, and experiences, including:
      • Your activity on our portal, such as data submissions, search queries, or other interactions.
      • Your interactions with our emails, texts, and with our messages through push and online messaging channels.
      • Details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.
      • Device IDs or other unique identifiers, including for your network devices (such as your router).
      • Resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and other devices that include such identifiers.
      • Device and software characteristics (such as type and configuration), connection information including type (Wi-Fi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which can be used to tell your general location, such as your city, state/province, and postal code), browser, and standard web server log information.
      • Information collected via the use of cookies, web beacons, and other technologies, including ad information (such as information on the availability and delivery of ads, the site URL, as well as the date and time).

• Third-Party Information and Other Sources:
  • We collect information from other companies or organizations with whom you have a relationship. These partner companies may include safety companies, insurers or insurance brokers, equipment or vehicle manufacturers, online course providers, licensing or regulatory bodies, or other companies whose services you may have utilized, directly or indirectly.

• We also obtain information from other sources. We protect this information according to the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the information. These sources vary over time, but could include:

• Regulatory, licensing, or government bodies/organizations which may provide us information that has been made publicly accessible or where you have provided consent and/or access to privately available information.
• Account or payment service providers that provide us with payment or balance information, or updates to that information, based on their relationship with you.
• Advertisers that run ad campaigns on Yatara (“Advertisers”) that might provide us with: identifiers (for example, cookies or resettable identifiers) and other online activities (such as websites visited and ads viewed).

Retention Period

We store your personal information as long as we need it or are permitted to keep it based on the reason why we obtained it and always in accordance with applicable law. In some cases, we may also retain your personal information after you close your account with us. We may also de-identify your personal information by removing any part of your information that allows you to be identified.

International Transfer of Information

Yatara Inc. is located in Alberta, Canada. If you are located outside of Alberta and/or Canada, your information is collected in your country and transferred to Alberta, Canada or to another country in which we, our affiliates and/or our service providers operate. In some situations, courts, regulators or law enforcement may be entitled to access your personal information in Canada or in another country.

Legal Basis

We have a valid reason to collect, use or share all of the information that we collect about you. Such reason can include the consent you have given at the point of collection of your information, the performance of a contract Yatara Inc. has with you, the compliance with a legal obligation, and the legitimate interest of Yatara Inc. In other words, we have a good reason to process your personal information and we take measures to minimize the impact of that processing on your privacy rights.

We have a legitimate interest in collecting, using and sharing your personal information to, among other interests, secure our networks, conduct business within Yatara Inc. and prevent fraud.

Third Party Services

Some Yatara Inc. services may contain links to third party websites, resources, vendors or other Yatara  counterparties. These third parties are not Yatara Inc. services. We do not control and are not responsible for any third party’s content or privacy policies. You acknowledge that these third parties may collect information about you and affect your data preferences when you access Yatara Inc. services. Any such third parties have their own privacy policies and any information you share with them is not covered by this Privacy Policy. We encourage you to familiarize yourself with any such third party policies.

Use of Information

The collected information is used to:

• Enhance and personalize your experience with our services.
• Improve safety standards and operational efficiencies.
• Comply with legal requirements and respond to lawful requests.

Disclosure of Information

We may share your information with:

• Affiliated entities within Yatara Inc. for operational purposes.
• Third-party service providers for service enhancement.
• Regulatory and government bodies as required by law.

Data Protection

We implement robust security measures to protect your information, including:

• Secure storage and encryption of sensitive data.
• Regular audits and updates to our security practices.
• Compliance with applicable data protection laws.

Your Choices and Rights

You have certain rights and choices regarding your information, including:

• Accessing and updating your personal information.
• Opting out of certain data collections and uses.
• Requesting the deletion of your information, where applicable.

Please note that in some cases we may not be able to comply with your request for various reasons, including if the information has been shared with a third party and is now no longer under Yatara Inc.’s control.

Should you wish to make a request in respect of your personal information, please contact us at either of the below emails outlined in the “Contacting Us” section.

Contacting Us

If you have general questions about your account, please contact our customer support team for assistance at support@yatara.com. For questions specifically about this Privacy Policy, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at privacy@yatara.com.

Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

Changes to the Policy

We may update this policy periodically. Users will be notified of significant changes through our website or other communication channels.

Effective Date and Acknowledgement

This policy is effective as of January 1, 2023. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.